Which product will suit me best?
Halo Cup: At 12oz capacity Halo is the perfect multipurpose coffee cup. It's suited for those of us that enjoy a milky delight, such as a flat white or a frothy cappuccino. It's even perfect for iced coffee in summer.
Fuse 10: The 10oz capacity lends itself to smaller sized lattes, mochas and cappuccinos.
Fuse 6: Perfect for piccolo, macchiato, or espresso given it's 6oz capacity.
Loop: Designed for loose leaf tea. It will perfectly steep any blend of loose leaf tea your heart desires.
Can I remove the silicone band?
All of the silicone components have been designed to be removable for easily cleaning! Simply stretch the silicone enough to slide it off, to replace do the opposite until silicone is relocated. Don’t worry you can’t hurt the silicone it’s tough stuff so stretch away.
Can I put the drinkware in the dishwasher?
Yes you can – All our drinkware has been designed to be as practical as it is beautiful and so it is both dishwasher and microwave safe.
Are you going to make a lid for your current drinkware range?
We’ve designed all our products to meet specific needs of each individual brief, all our drinkware is designed to be loved at home. Products that enhance that quiet moment you get with a good book and a coffee, sat out in the sun. So putting a lid on our drinkware when they weren’t designed that way is a bit like putting a tow bar on a Ferrari; just not right!
However, being designers, we are excited to disrupt the travel coffee cup market so watch this space for our very own travel cup.
What’s up with the box?
The box has been designed with a few functions in mind; good looks of course, protection, and the environment. So after many iterations we’ve arrived at this current design which is a box made entirely from cardboard, meaning it has no glue, no staples and is 100% recyclable. Coupled with this, the box gives ample protection whilst allowing you to see a glimpse of our beautiful products.
There is a rubber piece in the bottom of the Halo Mug, should I remove it?
Actually, no leave that rubber piece in. Our designers call that a grommet and its purpose is to stop water from entering in to the insulating layer of the Halo cup.
What are your products made of?
Our drinkware range is crafted from the finest blend of materials. All silicone is made to food grade standards, meaning it’s non-toxic and tested to stand up the rigours of real life. Our fine china is crafted by world experts in china production, with ingredients that make it the purest white of any fine china we’ve ever seen! We don’t think you’ll be disappointed.
ORDERS AND SHIPPING
What is the status of my order?
Once your order is on its way, you'll receive a shipping notification via email. But if you're having trouble tracking your order, don't hesitate to drop us a line via email at firstname.lastname@example.org.
What if I want to change or cancel my order?
We try to fulfill orders very quickly; that said, please email us at email@example.com and we’ll work with you to find a good solution.
Where do you ship?
We currently ship within Australia only but are hoping to expand to other regions and countries in the future.
What are your shipping methods and how long do they take?
All orders are shipped during business days via Australia Post. Orders placed after 10am AEDT on Friday and through the weekend will be dispatched Monday morning. Please allow 1-2 business days for the tracking link to update, this will be sent to you in an email.
WARRANTY & RETURNS
What is your returns policy?
Affnyt products purchased online can be returned for a full refund within 60 days of the original purchase date when accompanied by the original sales receipt.
All returns must be in their original packaging and in perfect saleable condition (unused and complete with all retail packaging, labels and leaflets etc.).
Within 60 days of receiving your order, request a return or exchange by contacting us at firstname.lastname@example.org
We will do our best to process your return as quickly as possible, which should not normally exceed 30 days.
All Affnyt products ship with a 12 month manufacturer’s warranty as standard.
Why the name AFFNYT?
So it's pronounced [ah-fin-i-tee] as in affinity but written in our own unique way. It speaks to a connection with the things in our lives. The recognition of beauty, creativity and design.
Why did you start doing what you do?
In 2016, we started Affynt to create inspirational and stylish products that could disrupt the mass produced and uninventive marketplace.
We’re inspired by the visionaries, the innovators, the dreamers; and our designs embody this very spirit. They’re built for experience and daring to disrupt the norm.
Above all else, we create with the dream of our ultimate mission: to inspire you to live life on your own terms.
Where are you located?
Our headquarters are in sunny Sydney, Australia. A beautiful city that has an awesome blend of city energy, beach living and coffee. If you haven’t been come visit us, we’d love to take you out for a coffee.